I really think the eeros are doing something that the cable modem (or ISP) doesn't like and it's causing the issue. Both times, it happened at the same point in the error setup process: when trying to register the second eero over the internet. The internet went out again while he was watching me set up the second eero. The cable guy was still outside doing paperwork, so I went out and got him to come back in.

I power-cycled the modem andВ did some troubleshooting. I went to my main eero and saw the red light. While setting up my second error, the internet went out again. As soon as he left, I started setting up my eeros again (I deleted the eero network, so i was setting it up like new). He came and did replace some connections on some of my coax. CouldnвЂ™t have been happier, a great device that served us extremely well through the year, up until November. I connected my laptop directly to the modem, and I streamed netflix and youtube at the same time for nearly an hour. Early this year we moved into our new place and got an Amazon eero mesh wifi router, seeing as our last router belonged to the rental property. Before he came, I turned off (unplugged) all my eeros. I had cable guy here from Charter/Spectrum again today. Does anyone have any advice for troubleshooting? Is there a way to check the 'main' eeroВ (the one connected to the modem via ethernet) check its connection to the Internet (like a log or something)? Or is there a more 'advanced' configuration web page than the eero app that might have more info than the app? It's stll happening, and I'm starting to wonder if it is actually the eeros and not the modem. The first time they did 'something' to our connection (I forget what) and the second time they replaced our modem. I've had the cable company, Charter/Spectrum, out twice. But I don't believe the red light is consistently on when there is an internet connectivity issue. Go back and repeat the same steps for your. Tap on the toggle switch on the right to turn off the LED light for that specific Eero unit. Start by opening it up and tapping on one of your Eero units at the bottom of the main screen. If you're using wireless to connect them all up, it likely means that that particular unit lost connection to the others. To turn off the LED lights on your Eero units, you can do so within the app. Sometimes I also see red lights on the other eeros. All my eero's are wired back to the WAN eero, and the only time i've seen a red light is when I unplugged the ethernet cable connecting them together. Also, when this happens, the red light is usually on on the eero connected to the modem. We had a eero booster put in yesterday what color should the light be on it to show it is working. When this happens, it happens across all devices on the network (Roku, iPhones, laptops, etc.). I am experiencing issues where my Internet connection drops and I can't load web pages, retrieve email, etc.

Red light eero router